Creative Tutors of Plano

Unsolicited Smiles

In this economy there is not a lot to smile about. I find myself watching less and less news and avoiding the newspaper. I have even started to dread opening the mail! Today, however, when I opened my mail, I smiled. Two of my Creative Tutor families with two different tutors had wrote me notes about how much they love their tutors and how much they appreciate Creative Tutors. One family wrote "We love Kristy! It has been a great fit for our daughter. Thank you SO much!" and the other family wrote "Thanks! Sandra is great!" How many times have you sent a thank you note with your payment to your utility provider or credit card company? No? Me, neither! Notes like this happen frequently and it always brings a smile. Sometimes I wonder whether I get these notes because I am personally invested in the success of Creative Tutors' students; because I match my tutors and students based on the student's learning needs, learning style, personality and interests; or because Creative Tutors Plano has not raised its rates for over 5 years. Whatever the reason, I am not changing because I need my dose of smiles . . . now, more than ever.

Categories: Kudos | Permalink | 1 feedback »

Comments:

Comment from: Jan Van Blarcum [Member]

03/04/09 @ 15:54

What a nice message from your clients. It is always exciting to see these "kudos". Jan Coltrain clearly manages Creative Tutors Plano with dedication and commitment! I am very proud of how Creative Tutors Plano reaches children and impacts their success in school.

Founder, Jan Van Blarcum, Ph.D.

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Meet Jan Coltrain-Sapp | Owner

Jan Coltrain-Sapp is the owner of the Creative Tutors Plano. The role is a natural for her since she has always had a passion for education...both from a teaching and from a learning perspective. A Creative Tutors customer before she became an owner, Coltrain-Sapp calls Creative Tutors her "life preserver." When her daughter began having educational and learning difficulties at the age of three, Coltrain-Sapp became very active in her education. Through finding solutions for her daughter, she gained experience with the educational system and the law. She also developed heightened awareness of children's educational needs. Her experience as a working parent gives her particular sensitivity to other parents who work and want the best education for their child.

Coltrain-Sapp graduated with honors from the University of Northern Iowa with a business education major and taught at the community college level. Subsequently, she pursued an MBA in HR and Personnel Management at Northeast Missouri University and received her law degree from the University of Iowa.